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Resume

Currently Head of Engineering and Chief Technical Officer, with a focus on enterprise architecture, technical strategy, AI systems, and pragmatic delivery at scale.

Head of Engineering and CTO with 6+ years of commercial experience, progressing from full-stack foundations to leading enterprise AI delivery and engineering strategy. I've shipped more than two dozen production AI systems for clients across education, retail, finance, and construction, presented outcomes directly to OpenAI's APAC/ANZ API & Enterprise team, and authored the internal platforms and packages that make team-wide delivery repeatable. I combine deep expertise in real-time systems, orchestration, and cloud infrastructure with a focus on solutions that deliver measurable business impact.

Career08

2026 - Present

Current

Senatra

Head of Engineering

Leading engineering strategy, architecture, and delivery across product, platform, and AI-enabled systems.

Set technical direction across engineering delivery, architecture, platform reliability, and product execution.

Shape engineering strategy across systems, teams, delivery sequencing, and technical risk.

Guide engineers and stakeholders through tradeoffs, operating cadence, and production readiness.

2026 - Present

Current

MetreMate

Chief Technical Officer & Co-Owner

Co-owner of the business, owning technical strategy, architecture, and product engineering direction.

Define technical direction across product architecture, platform choices, and delivery priorities.

Translate business goals into pragmatic engineering plans, risk decisions, and implementation paths.

Shape the early technical foundations needed for reliable product growth.

2024 - 2026

Insurgence AI

Principal AI Engineer

Leading teams building enterprise AI applications and production LLM systems.

Presented delivery outcomes directly to OpenAI's APAC/ANZ API & Enterprise team, and mentored engineers on AI practices, software patterns, and system design.

Designed and delivered more than two dozen production AI applications integrating LLMs, vector databases, and agent workflows for enterprise clients across education, retail, finance, and construction.

Operated as a client-facing consultant, working directly with enterprise IT teams to architect AI solutions around their workflows and compliance requirements.

Implemented RAG architectures with vector search and caching layers, significantly reducing LLM API costs while maintaining response quality.

Managed Azure infrastructure with Terraform, including landing zone deployments and hub-and-spoke networking for enterprise clients.

Authored internal Python packages — state machines, a DAG AI engine, a Cosmos ORM, and a RAG pipeline SDK — used across the entire engineering team.

2022 - 2025

International STEAM Education

Co-Founder & Chief Technical Officer

Leading technology strategy and product development for an education technology company.

Co-founded the company and led the technical vision for learning platforms serving teachers and students.

Built and operated a distributed game hosting platform in Go using NATS, Redis, PostgreSQL, and Kubernetes for real-time performance monitoring and event processing.

Architected a distributed Minecraft educational MMORPG platform, migrating from Docker Swarm to production-grade Kubernetes deployments.

Developed an AI-powered maths question generator producing curriculum-aligned educational content.

Authored internal Go packages, including an identity provider framework, and TypeScript component libraries used across the platform.

Managed the end-to-end product lifecycle across system architecture, real-time multiplayer infrastructure, databases, and automated deployment pipelines.

2024 - 2025

ReadCloud

Full Stack Software Engineer

Full-stack development on an education platform serving Australian schools.

Worked across frontend, backend, infrastructure, and CI/CD automation.

Delivered production features for school-facing education workflows.

Contributed to solution designs, translating business needs into technical requirements for development, infrastructure, and deployment.

Helped maintain CI/CD pipelines, infrastructure as code, and improvements to monitoring, alerting, and observability.

2023 - 2024

Web Divine

Lead Software Engineer

Led MVP development for a digital agency.

Owned technical architecture, client communication, and delivery timelines.

Shipped the MVP end to end — planning, architecture, full-stack development, and deployment — within the projected timeline.

Acted as the primary point of contact for stakeholders, adapting to changing requirements while keeping foundations maintainable.

2020 - 2024

Ben's Digital

Freelance Software Engineer

Delivered custom web applications and mobile apps for small business clients.

Took projects from requirements through to deployment, maintenance, and support.

Built a fitness client management application and an Android 3D model rendering application.

Handled full-stack delivery, hosting, documentation, and stakeholder communication across bespoke client platforms.

2014 - 2023

Spine Consultants

Director

Founded and ran an allied health practice for nine years before moving into software full time.

Oversaw daily operations, client relationships, and scheduling for the practice.

Built partnerships with external businesses to grow the client base and brand presence.

Ran targeted marketing to attract and retain clients in a competitive market.

Education03

2025

Deakin University

Graduate Certificate of Information Technology

2024

University of Melbourne

Velocity — Melbourne Accelerator Program

2016 - 2022

Endeavour College of Natural Health

Bachelor of Health Science (Myotherapy)

2026 — Ben Sutherland